Helping front office teams grow better

Here you’ll find an archive of Nathanael’s weekly email. In it, he features an essay and curated reading on technology + marketing + simplicity.

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7 Trends that Sales, Marketing, and Service Teams Face in 2023

As part of my consulting work, I try to help sales, marketing, and service leaders zoom out to think about where the world is going and how they should react to it. Usually this is a process of me identifying trends and us talking about how they impact the client's revenue operations.

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On Bonsai - Issue 313

One Spring a few years ago, I dug up some maple trees and a few...

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Tech is coming for your tech job - Issue #310

Here’s a quick summary of where we are with tech: we were promised self-driving cars, instead we got Twitter; now that your white-collar job is mostly interacting with tech, the robots will quickly be better at it than you.

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Don't just do something, sit there

Earlier this week, my friend Alex asked me if I was a reader. I said “not really,” and he laughed: behind my head in Zoom videos are twenty or so books in a stack. I read two books of them this week. They’re the ones linked below. I found them at a book swap in Salem. I figured that I needed to give the “Benedict Option” a fairer shake, and while I wouldn’t support its author and doubt its wisdom, I couldn’t say no to a free book. Then, I saw the best book title:

Don’t just do something, sit there.

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Nathanael's reading Issue #301

The tonic of wildness - #301

The place where my parenting has been the most publicly coached is a small stream on the side of Sugarloaf Mt, in western Maine. The stream is one of those joyful mountain brooks that’s mostly rocks and sand, but with a lot of tributaries, it never dries up in the Summer and surges with snowmelt in the late Spring. Our kids love it: in the winter they test all areas to see if the ice will hold and in the rest of the year they get as cold and wet and muddy as possible. From the time they can stand, throwing rocks into its deepest pools has been their mountain pastime. A couple of years ago, I led the older kids on a hike up the stream. No trail, just hopping rocks and scrambling up. They’re begging to do it again.

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we need mosques - Issue #300

f you know me, then you know that I’m a Christian. My faith’s bloody history might suggest that people like me wouldn’t want mosques. But both my Dad and I had the same reaction to the piece linked below: we need more mosques.

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HubSpot's Revenue Operations Certification: Lessons Learned

After taking a few years off, I got back to badge-earning by finishing HubSpot Academy's Revenue Operations certification on September 16th. This course was almost as wide-ranging as my HubSpot consulting role: it covered everything from strong sales process definition to the Lean SixSigma definition of waste to accounting basics to hiring. Any role in operations, whether you're a team of one or dozens, is similarly wide-ranging.

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Techno Religions

It’s easy to call progressive culture a religion. They have their holy days and seasons of repentance, their prophets and pastors, and their sins, confessions, and penances. It’s an obvious point to argue, I’ll admit to doing so at least a few times in past iterations of this email, but I don’t think it brings much in the way of insight.

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Nathanael's Reading

More than a hundred and fifty  people read the weekly email “Nathanael’s Reading,” which he’s sent every Friday since 2016. Nathanael includes original thoughts and curated reading on technology + marketing + simplicity. Subscribe by entering your email here